Working for ultra-high-net-worth families requires a multitude of personal and practical skills, but it can also be extremely worthwhile for staff members. When all the logistics planning pays off and the family’s days run seamlessly – or indeed, that they arrive home to an immaculate but welcoming ambiance, with dinner ready to serve at a moment’s notice. Here is how to ensure that your perfect home runs even better than clockwork.
Discuss Requirements Upfront
In today’s global economy, it is not uncommon for new managers and housekeepers to expect to cut costs and economise. If you value high-quality, sustainability and certain brands over penny-pinching, make sure that your staff are aware. Ideally, your household manager will have this discussion with new employees, but if you are handling these conversations yourself, it is best to detail the way you like your home to be upfront. This way, your needs are known and noted – and should not have to be mentioned again.
Have Enough Staff on Hand
Often, when things go wrong: a meal not quite ready on time; a child left waiting at school after home-time (even for just a few minutes); or important documents left on the breakfast table rather than being in a briefcase across town – this is because there are too few staff members on duty, and they are distracted by rushing about trying to complete two or three tasks at the same time. In consultation with your household manager, ensure that there are enough people on hand to assist each family member whenever necessary.
Consulting an experienced, top-end staff agency – such as Cora private household staff agency – can ensure you have a skilled team working with your household staff to ensure that standards are high, consistent and that staffing levels are always where they should be. Agency staff members include chauffeurs, butlers, nannies, governesses/ tutors and more. Whether it’s hosting a party, getting all the family members delivered safely to different destinations or simply ensuring that the home is clean, tidy and supremely welcoming at the end of the day, having the right staff is the key to success.
Another excellent idea for efficient household management is to ensure that the staff are cross-trained. This means that your housekeeper and butler should not only be able to complete the tasks of all the employees that fall under their line management, but could also do each other’s job, in a pinch. Cross-training should run all the way down the line, so that, in any unexpected event, your household runs without a hitch: one member of staff picking up from the other instantly and smoothly.
High-worth families deserve comfortable and efficiently run homes, and these are just three simple steps that can help you to enjoy the fruits of your successes without having to work just as hard at home as you do in business.
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