Customers across all classes travelling on Emirates flights can enjoy now a new Home Check-in service, which allows them to check in for their flights from anywhere in Dubai. It enables passengers to complete the security check and check-in from the comfort of their home, hotel or office and have their luggage transported to the airport prior to their flight.
An Emirates check-in agent will arrive at the preferred location to weigh and tag the bags as well as check-in the customers and issue boarding passes. Customers can then make their own way to the airport and head directly to immigration, bypassing the check-in desks at the airport. The Home Check-in service is available for AED 350 per trip for up to 7 pieces of luggage. AED 35 will be charged for each additional piece of luggage. Customers can book the service on emirates.com up to 12 hours before flight departure time.
Since October, Emirates has been testing its Home Check-in service to ensure that the customer experience and security checks are faultless. The service seals each bag and stores them in a separate hold in the van. Emirates Home Check-in will be operated with a new fleet of vans. The Dubai-based airline also offers a Home Delivery service where luggage is retrieved, cleared at customs and delivered to the customers for a hassle free travel experience.
